Privacy Policy

There will be mentions in this Privacy Policy of ‘we’ ‘us’ and ‘our’ - this refers to The Works Fabrication and Engineering (ABN: 31 448 131 854). We are a metal fabrication business in Brisbane that creates custom steel and aluminium products. Our website is hosted by Squarespace and is thereby subject to Squarespace’s Privacy Policy. If you would like to see Squarespace’s Privacy Policy click here.

Subject to Squarespace’s Privacy Policy, we will make reasonable efforts to protect your privacy as a visitor to The Works Fabrication and Engineering’s website. We may use the information we collect to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you in accordance with Australian Privacy Principles (APPs), which are contained in the Australian Privacy Act 1988.

Our Privacy Policy can be updated at any time, so we suggest visiting this page sporadically so your knowledge can be up to date if there are changes put in place.

What personal information do we collect?

  • Name;

  • Email address;

  • Telephone number or other contact details;

Why do you collect this information?
We respect the privacy of our online visitors. We collect information on or through the website that can personally identify you. This identifiable information — which may include your name, email address and telephone number — is submitted to us voluntarily through the use of our online enquiry forms. This information is used by us, The Works Fabrication and Engineering, strictly to respond to all enquiries submitted through our online enquiry forms. We will not share any of your Personal Data with any third party other than these service providers who assist us in providing the information and/or services we are providing to you.

Where does your personal information go?
The volunteered personal details submitted via our website will be shared with service providers who assist us in providing the information and/or services are providing to you. These details will be shared with Squarespace, our online website provider, so they can provide this service to us. We also share this information with Google for storage and Zapier for data porting. You can view Google’s Privacy Policy here and you can view Zapier’s Privacy Policy here. These services may be overseas and may not adhere to the Australian Privacy Laws.

Does my information go overseas?
We supply your volunteered information to these third party service providers listed above: Squarespace, Google and Zapier. these providers have electronic storage located in the United States and may not adhere to Australian Privacy Laws.

How do we hold your personal information?
We may hold your personal information in either electronic or hard copy form. The information volunteered to us through our enquiry forms can be stored as archives for record-keeping and back-up purposes and are only accessible by The Works Fabrication and Engineering employees. We will take steps to secure this information, however we are unable to promise the safety and security of this personal information.

What about communication via email?
Any non-personal information or communication you send to us via this website or email, such as correspondence or specifics on your project, may be kept by us using online storage or hard copies for record-keeping and back-up purposes only. This information will only be accessible by The Works Fabrication and Engineering.

What about non-personal information and cookies?
We collect and store your non-personal information provided to us by the use of cookies and similar technologies. Cookies are a small piece of data placed in your web browser that analyses and collects personal information and your web browsing behaviour. These cookies also allow us to increase your security by storing your session ID. This specific information can include:

  • Information about your browser, network or device;

  • Web pages you visited before this website;

  • Your IP address;

  • Your behaviour on our website (clicks, internal links, scrolling, searching)

We gather this specific information to maximise your online experience. This non-personal information is provided to us to assist in analysing the usage of the site and how to best provide our online services. These cookies can be disabled through your internet browser. However, this may prevent you from taking full advantage of our website.

We share this information with Squarespace, our website hosting platform, to assist with site traffic and learning. Squarespace requires this data to run the website and to protect and improve its platform and services. This data is analysed in a de-personalised matter. For more information about viewing the cookies dropped on your device by Squarespace, click here.

Are the links safe?
This website may contain links to other websites. These links are provided for convenience only and may not remain current or maintained. We are not responsible for the privacy practises used on another website. The privacy policies that apply to those other websites may differ to ours, so we encourage you to read them.

How can you access your information?
Our Privacy Policy may change, so it is best to check this page often to make sure your knowledge is up-to-date. If you have any questions or concerns about our privacy policy, please contact us at info@theworksfne.com.au and we will endeavour to respond as soon as possible.